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Do you take commissions?Absolutely – if you send over an email with some information, I'll be happy to chat further about what you're looking for.
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Are your paintings framed?Yes – all work will arrive in a clean white frame, ready to hang on any wall.
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Where do you deliver to?I currently only deliver within the United Kingdom. However, if you're overseas and have your eye on a certain piece or commission, send over an email and I can arrange custom shipping.
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Are the colours in your photos true to life?Whilst all care has been taken to make sure that colours are depicted as accurately as possible, please note that some devices have different settings that can alter the images. If you're unsure the colours are exactly what you're after, send an email to louise@louisehiltonart.com and I will send over more photos.
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Can I return a painting?If there is an issue, please send an email to louise@louisehiltonart.com with your name and order number within 7 days of receipt. If a return is agreed, you will receive a refund to your original payment method within 14 working days. Please note, customers are responsible for the cost of returns, and will not be refunded the original shipping cost.
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